Returns & Exchanges

At J.C Dossier, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, pristine condition.

• 3.
  Drop Off the Shipment

  Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.